Privacy Policy of Vegasino
At Vegasino, we take the protection of your personal data seriously and are committed to handling your information in a lawful, fair and transparent way. This Privacy Policy explains what data we collect when you use Vegasino online, why we process it, how we protect it and what rights you have as a player.
Scope and Acceptance of This Privacy Policy
This Privacy Policy applies to all services offered under the Vegasino brand, including vegasino casino on desktop and mobile, and to any interaction you have with our support, marketing or account services.
Types of Personal Data We Collect
We collect identification and contact data such as name, date of birth, address, email and phone number, as well as account information, game activity, payment details and communications you exchange with Vegasino casino support.
Technical Data, Cookies and Tracking Technologies
When you visit Vegasino online, we automatically receive technical information such as IP address, device identifiers, browser type, language settings and access times, and we use cookies and similar tools to remember your preferences and improve site performance.
Data Collected for Verification and Compliance
To comply with age verification, anti-money laundering (AML), know-your-customer (KYC) and responsible gambling obligations, we may request and process additional documents such as ID copies, proof of address or payment method ownership.
How and Why We Use Your Information
We use personal data to create and manage your account, process deposits and withdrawals, provide customer support, personalise your vegasino casino experience, prevent fraud and abuse, meet legal requirements and analyse aggregated behaviour to improve our services.
Legal Bases for Processing
Depending on the situation, we process your data because it is necessary to perform our contract with you, because we have a legitimate interest in running a secure and efficient gaming platform, because we must comply with legal obligations, or because you have given us your consent.
Sharing of Data with Third Parties
We may share relevant personal data with trusted third parties such as payment providers, identity verification services, fraud prevention tools, game providers, auditors and regulatory authorities, strictly for purposes linked to operating vegasino casino and meeting legal requirements.
International Transfers of Personal Data
Where your information is transferred outside your country or region, including for players accessing Vegasino Canada or other jurisdictions, we take appropriate safeguards to ensure that your data remains protected in line with applicable data protection standards.
Data Security and Protection Measures
We implement technical and organisational security measures such as encryption, access controls, monitoring and regular assessments to protect vegasino player data against unauthorised access, loss, alteration or disclosure.
Data Retention and Storage Periods
We retain your personal data only for as long as necessary to provide our services, comply with statutory retention periods, resolve disputes and enforce our agreements, after which the information is securely anonymised or deleted where feasible.
Your Rights Over Your Personal Data
Subject to applicable law, you may have the right to access, correct, restrict, object to or delete your personal data, as well as the right to withdraw consent where processing is based on consent and to lodge a complaint with a supervisory authority.
Direct Marketing and Communication Preferences
We may use your contact details to send vegasino casino offers, promotions or updates, but you can manage your communication preferences or opt out of marketing at any time through your account settings or by following the instructions in our messages.
Privacy of Reviews, Feedback and Communications
Information you provide when contacting support, participating in surveys or sharing feedback about Vegasino casino reviews may be stored and analysed to resolve issues, improve our services and ensure that our communication remains relevant to your interests.
Minors and Prohibited Use
Vegasino is strictly reserved for adults who meet the legal gambling age in their jurisdiction, and we do not knowingly collect or process data from minors or individuals who are not legally permitted to use online casino services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or how we operate vegasino online, and material updates will be communicated through the website or other appropriate channels.
Contacting Us About Privacy
If you have questions about how Vegasino casino handles your personal data or wish to exercise your privacy rights, you can contact our customer support or dedicated privacy team using the channels available in your account area.